We are very proud to be able to offer a personalised 24 hour emergency service for our clients. You may wonder exactly what this means and why it is such a good thing for you and your pets. If your pet becomes ill and needs to be seen outside normal surgery hours many veterinary practices will insist that you travel, often many miles, to be seen by an emergency vet service, who have never seen your pet and will know nothing of its history or previous conditions.
However, at Midforest we will always see your pet either at our Totton or Lyndhurst surgery, so you don’t have to travel far to get the urgent care your pet needs, even in the middle of the night. You would always see one of our vets, quite possibly your own regular vet, who will be familiar to you and your pet. The surgeries are linked by a computer system so all your pet’s notes can be accessed at either site. This means that the vet can see exactly what treatment your pet has had, whether or not it is on any medication and if there is any other relevant information specific to your pet’s health. Any treatment given at this time will be noted on the records so if any follow up treatment is necessary then your regular vet will see this at your next visit and make the necessary changes.
We feel that our emergency service offers the best possible service by providing continuity of care for you and your pet outside the normal surgery hours at what might be a very stressful time.
For emergencies ring 023 8028 2358 and you will be given another telephone number to call Molly, our night receptionist. Molly is very experienced and will liaise with the duty vet for immediate help and advice. Please be aware, however, that using the emergency service will cost more, as out of hours fees will apply to your bill if your pet is seen outside normal surgery hours.

emergency "out of hours" please call 023 8028 2358/023 8066 0400